No matter what the event; No matter how busy we are; No matter what...from crafting a delicious menu proposal to elegant or trendsetting decor to providing a VIP tasting to returning phone calls promptly, Customer Service is always our top priority.
We work with so many different types of people, many glowing, some dimmed, but our approach is always the same. We consistently provide exceptional food and our dedicated staff goes beyond the norm to deliver a superior customer experience when working with Provence Catering.
Gene Blum, our well-respected and savvy Director of Event Planning, has a PhD in Customer Service and he received a very tender and telling note today from a client hosting a memorial Repasse luncheon. Her note conveys a great deal about the quality of Gene's remarkable character and Provence's unwavering commitment to our discerning clientele no matter their budget or size of the event.
She wrote "Thank you so much for your kind words...Wow, talk about going the extra mile. I really appreciate it! Not only will I keep you in mind for any future catering needs that I might have, but I will recommend you to others. If you are a reflection on how the company deals with their patrons, than I know it is a company that I would want to give business to. Thank you again." We are so very fortunate to have Gene on our staff and we know you will love working with him as well. You can give him a call at 610-539-8330 to plan your next event.
