Yes we are blushing, but thank you very much!
Today we catered their first event. It was a high-end drop-off luncheon for the Dean and his special guests. Two minor, but very significant details happened at this event, showcasing how Provence Catering will go to that next level of hospitality to provide a five star dining experience to all of our clients, not matter what type event that we are catering.
Point 1. Today's luncheon called for gourmet drop and go service and it was served on beautiful disposable platters. Ordinarily, we provide clear plastic utensils as part of our drop-off package. However, since this luncheon was for the Dean, our Operations Manager decided to pack our finest serving utensils as well. He later explained that he did not feel the Dean's lunch should be served by a spork. He was absolutely correct and he upgraded our level of service for the event. We left our premium utensils with his staff and we will pick then up next when we cater another luncheon for the Dean. Making everyone look good, is always job one.
Point 2. Today's guest were caught in traffic and delayed by nearly an hour. Rather than leave the buffet unattended, our delivery team wrapped up the food and placed in the refrigerator. Then they gave up their own lunch hour, patiently waiting for the Dean's guests to arrive. Five minutes before their arrival, our staff set up the buffet for the second time. Mission accomplished.
The fresher the food, the better the service, the more you know it's an event catered by Provence.
